Shipping Policy
Free Shipping
On orders above ₹999
Processing Time
1–2 business days
Pan-India Delivery
We ship across India
Secure Packaging
Products packed with care
Shipping Charges
| Order Value | Shipping Fee |
|---|---|
| Below ₹999 | ₹79 |
| ₹999 and above | FREE |
Delivery Timelines
| Location | Estimated Delivery |
|---|---|
| Metro cities | 3–5 business days |
| Tier 2 & 3 cities | 5–7 business days |
| Remote areas | 7–10 business days |
Order Tracking
Once your order is shipped, you will receive a tracking number via email and SMS. You can use this to track your order in real time through our shipping partner's website.
Delivery Partners
We work with trusted delivery partners to ensure your products reach you safely. Delivery partner integration is managed through our Shopify backend. If you have any delivery-related concerns, contact us at shounakmultiverse@gmail.com.
Important Notes
- Cash on Delivery (COD) is not available. All orders must be prepaid.
- Delivery timelines may vary during sales, festivals, or unforeseen circumstances.
- We are not responsible for delays caused by incorrect or incomplete addresses.